Please Read Before Proceeding: This Terms & Conditions document is a binding agreement between you ("Player") and Bull98 ("Platform"). By registering for or using any Bull98 service, you acknowledge that you have read, understood, and agreed to comply with all terms set out herein. If you do not agree with any part of these terms, please discontinue use of the Bull98 platform.
General Terms & Acceptance
These Terms & Conditions ("Agreement") govern the relationship between bull98 and every individual who registers, browses, or uses the services offered by bull98 through the website https://bull98.xyz and any related channels.
Bull98 provides an online betting platform covering Sports Betting, Live Casino, slots, e-sports betting, and Virtual Sports. All these services are subject to the Terms & Conditions set out in this document, as well as other supporting policies including the Privacy Policy and bull98's Responsible Gaming Policy.
Continued use of the Bull98 platform following any amendments to these Terms & Conditions constitutes your acceptance of the latest version. It is your responsibility to review this document periodically to stay informed of the terms currently in effect.
Bull98 reserves the right to amend, add, or remove any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being published on the Bull98 website.
Account Registration & Eligibility
To register a Bull98 account, you must meet all of the following eligibility requirements:
- Age at least 18 years of age at the time of registration. Bull98 strictly enforces this age requirement and may request age verification documents at any time.
- Be a resident of Malaysia or have legal authorization to use online betting services in your country.
- Register under your own name using accurate, truthful, and complete information. Registering with a false identity or using another person's details is strictly prohibited.
- Not currently listed on a self-exclusion register from any gambling platform.
- Not being a citizen or resident of a country where online betting is entirely prohibited under local law.
Each individual is only permitted to register one account only at Bull98. Holding multiple accounts ("multi-accounting") is a serious violation of our terms. Bull98 employs a sophisticated automated detection system to identify duplicate accounts and reserves the right to close all associated accounts and forfeit any balances or winnings held within them.
All personal information you provide during Bull98 account registration must be accurate and truthful. Providing false, misleading, or incomplete information may result in account suspension or closure. Bull98 reserves the right to request identity verification documents — such as a Malaysian IC, driving licence, or passport — at any time, particularly when processing larger withdrawal amounts.
Deposits & Payment Methods
Bull98 supports a variety of safe and licensed deposit methods in Malaysia. All deposits are processed through encrypted payment gateways, and funds are credited to your Bull98 account instantly upon successful payment verification.
Bull98 does not charge any processing fees for deposits. However, some e-wallet providers or banks may apply their own transaction fees, which are beyond Bull98's control. Please review your payment provider's terms before making a deposit.
All deposits must be made using a payment method registered in your own name. bull98 does not accept deposits from accounts or e-wallets belonging to another person. Breach of this condition may result in account suspension and the holding of the funds involved pending the outcome of an investigation.
If your deposit has been deducted from your payment method but does not appear in your bull98 account after 30 minutes, please contact our customer support via Live Chat with proof of payment (screenshot) for immediate processing.
Withdrawing Your Winnings
Bull98 processes withdrawal requests quickly and transparently. Here are the terms and procedures you need to know:
- Withdrawals must be made to the same payment method used for the deposit, except in specific circumstances approved by the bull98 security team.
- There is no minimum withdrawal amount — you may withdraw any available balance in your account.
- Withdrawal requests below RM10,000 are typically processed within 15 minutes for e-wallets and DuitNow.
- Withdrawals via FPX (bank transfer) take 15–30 minutes depending on the bank's processing time.
- Withdrawals exceeding RM10,000 may require additional security review, which can take up to 2 business hours.
- Bull98 reserves the right to place withdrawals on hold for security checks or KYC verification when required. Players will be notified of any additional documentation needed.
Bonus balances that have not met the rollover requirement cannot be withdrawn. Only real-money balances (excluding bonuses) are eligible for withdrawal until the rollover requirement has been fulfilled.
Bull98 reserves the right to decline or place a hold on withdrawals if there are signs of fraudulent activity, money laundering, or a breach of terms. In such cases, the account in question will be suspended while an investigation is carried out, and the relevant authorities will be notified if necessary.
Bonuses, Promotions & Rollover Requirements
Bull98 offers a wide range of bonuses and promotions for members — from welcome bonuses for new members to weekly reload bonuses, Sports Betting cashback, and special promotions for Malaysian celebrations such as Hari Raya Aidilfitri and Hari Merdeka. All bonuses are subject to the following terms:
- Rollover Requirements (Wagering Requirements): Each bonus received must be wagered a set number of times (for example, 5x or 10x) before any winnings derived from that bonus can be withdrawn. Rollover requirements vary by promotion and will be clearly stated in each offer's terms.
- Bonus Validity Period: All bonuses have a limited validity period. Any unused bonuses or unfulfilled rollover requirements within the specified timeframe will be automatically forfeited.
- Market Limits for Rollover: To qualify towards the rollover requirement, bets must be placed on eligible markets. Bets with very low odds (generally below 1.50) or certain casino games may not count, or may only count partially, towards the rollover requirement.
- One Bonus at a Time: Players may only activate one bonus at a time unless otherwise stated in the relevant promotion's terms.
- Bonus Abuse Prohibition: Any attempt to abuse the bull98 bonus system — including opening multiple accounts to repeatedly claim new bonuses, placing hedging bets to clear rollover requirements without genuine risk, or using any other method deemed fraudulent — will result in the cancellation of all related bonuses and winnings, as well as permanent account closure.
Important: bull98 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. bull98's decisions regarding bonus eligibility and related winnings are final.
Betting Rules & Results
All bets placed on the bull98 platform are subject to the following general betting rules:
- Once a bet has been confirmed (by clicking "Confirm" or "Confirm Bet"), it cannot be cancelled or amended by the player. Please review all bet details carefully before confirming.
- The odds displayed at the time a bet is confirmed are the odds that will be used to calculate winnings, not the odds at the time the match concludes.
- In cases where a match is postponed, cancelled, or not concluded within the stipulated timeframe, Bull98 reserves the right to void the related bets and return the stakes to the player's account balance.
- For in-play betting, Bull98 reserves the right to suspend markets during in-match events that require odds to be reviewed. Bets confirmed prior to the suspension remain valid and are not affected.
- In the event of a significant technical error or odds discrepancy caused by a data error, Bull98 reserves the right to void the affected bets and refund the stakes to players, even if the match has already concluded.
- Any winnings derived from bets placed during a platform technical outage are subject to review and may be voided if a system issue is found to have compromised the accuracy of the odds.
For football betting — including Malaysia Super League, EPL, Champions League, and other matches — the official result recognised by the relevant sporting body is used for bull98 bet settlement. For e-sports such as MPL Malaysia, Dota 2, and CS2, the result officially published by the tournament organiser is final.
Prohibited Conduct
The following activities are strictly prohibited on the Bull98 platform and may result in immediate action, including permanent account closure and legal proceedings:
- Identity Fraud: Registering using another person's identity, creating fake accounts, or submitting falsified identity verification documents.
- Money Laundering: Using the Bull98 platform to process or conceal funds obtained through illegal means.
- Multiple Accounts: Owning or operating more than one Bull98 account in order to claim bonuses repeatedly or circumvent betting limits.
- Unauthorised Software Usage: Using bots, automated software, scripts, or any tool that provides an unfair advantage over other players or over Bull98's systems.
- Collusion: Colluding with other players to manipulate game outcomes or betting markets for mutual unlawful gain.
- Exploitation of Technical Errors: Deliberately exploiting technical errors, software bugs, or system inconsistencies within Bull98 to gain an unfair advantage.
- Service Disruptions: Launching any cyber attack, DDoS attack, or any attempt to disrupt the operations of the bull98 platform.
Bull98 cooperates with Malaysian legal authorities and industry regulators in the investigation of fraud and illegal activity. All suspected cases will be reported to the relevant authorities.
Account Suspension & Closure
Bull98 reserves the right to suspend or close any player's account without prior notice under the following circumstances:
- Violation of any part of these Terms & Conditions.
- Confirmation that the player is under 18 years of age.
- Activity suspected to be fraud, money laundering, or other financial crimes.
- Requests from Malaysian legal authorities.
- At the player's own request (voluntary closure or self-exclusion).
Players who wish to voluntarily close their account may do so by contacting Bull98's support team via Live Chat or email. For standard closure requests, any real-money balance in the account (excluding bonuses that have not met rollover requirements) will be returned to the player via their registered payment method within 3 business days.
Bull98 Liability Limits
To the extent permitted by applicable Malaysian law, bull98 shall not be liable for:
- Any loss, damage, or financial loss suffered by a player as a result of using the bull98 platform.
- Service disruptions, technical failures, or internet connectivity issues beyond Bull98's control.
- Losses resulting from theft or account compromise due to a player's own negligence in safeguarding their password and login credentials.
- Any betting decision made based on inaccurate information obtained from sources outside the bull98 platform.
Bull98's total maximum liability to any player under any circumstance shall not exceed the total amount deposited by that player in the 30 days preceding the liability claim.
Amendments to Terms & Conditions
Bull98 reserves the right to amend these Terms & Conditions at any time. Amendments take effect immediately upon the updated version being published on the Bull98 website. Bull98 will endeavour to notify players of significant changes via in-platform notifications or registered email, though this does not constitute an obligation on Bull98's part.
It is your responsibility as a player to review these Terms & Conditions periodically. Continued use of the Bull98 platform after any amendments come into effect will be considered full acceptance of the revised terms.
The "Last Updated" date shown at the top of this page reflects when this document was last materially modified. A version history of Bull98's Terms & Conditions is available upon request by emailing our support team.
Malaysian Law & Jurisdiction
These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with this Agreement shall first be resolved through good-faith negotiation between the player and Bull98. Should negotiations fail, the dispute will be referred to the appropriate Malaysian court with the relevant jurisdiction.
By registering for and using Bull98's services, you agree to submit to the exclusive jurisdiction of Malaysian courts for the resolution of any disputes arising from this Agreement.
Bull98 complies with the Personal Data Protection Act 2010 (PDPA), the Communications and Multimedia Act 1998, and any other Malaysian laws or regulations applicable to its operations.
Contact Us About These Terms
If you have any questions, concerns, or complaints regarding these Bull98 Terms & Conditions, please reach out to us through the following channels:
- Live Chat: Available 24/7 directly within the bull98 platform — the fastest way to get an immediate response from our team.
- Email: support@bull98.xyz – for written enquiries requiring documentation or record references.
The bull98 support team is available in both Malay and English. Average response time on Live Chat is under 2 minutes, while emails are typically replied to within 24 business hours.
For formal complaints regarding platform operations that cannot be resolved by the first-level support team, please request to be connected with the bull98 Complaints Manager via email with the subject line "Formal Complaint" so that it can be processed in accordance with our escalation procedure.
bull98 is committed to resolving every customer complaint fairly and transparently. We aim to resolve 95% of complaints within 48 business hours. More complex complaints may take up to 14 business days for a full investigation.